Contact Us

If you have a query, the JumiaPay customer service team is always happy to help. Please take a look at our FAQ section, for both customers and merchants, since your question may have already been answered.

If you cannot find the answer to your question within our FAQs, please write to us at contact us or call our customer service line 01 888 1100 / 0700 600 0000 and a customer care representative will assist you. Our telephone line is open: Mon-Fri, 8am - 8pm; Saturday, 9am - 5pm; Public Holidays, 9am - 5pm.

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